Support Portal

Callback Request 2

• Request a Callback Form
• Applicant/Recruitment Callback Request Form

Latest News and Notifications 8

• NCC Payslip by Email - Duplicate Payslips
• ***Co-Op Bank Issue***
• *Important* Fusion - Annual Leave Carry Forward
• Accessing Your Payslips from August 2022 Onwards
• Weekly Expenses Payments

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Oracle Fusion guidance 96

• How to request annual leave
• How to adjust your annual leave balance
• How to view your payslips
• How to claim mileage related expenses
• How to record a sickness absence

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HR and Payroll 32

• Annual Leave Entitlements and Calculator
• Annual Leave Carry-over
• Annual Leave Following Maternity or Parental Leave
• Application Status and Feedback Requests
• Confirmation of Employment and/or Earnings

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Accounts Receivable 10

• Requesting a Refund
• Reminder Letter Received for Paid Invoice
• Paying an Invoice from the Council
• Invoice Details/Charges Are Not Correct
• Requesting a Customer Statement

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Accounts Payable 29

• Submitting an Invoice for Payment
• Submitting a Statement for Reconciliation
• Changes to Supplier Details
• Invoice Holds
• Colleagues Setting Up Suppliers

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General FSC 2

• Making a Complaint
• Making an FOI Request

Support Portal Guidance 3

• Signing in to the EMSS Support Portal
• Viewing the status of your ticket via the portal
• How to log a ticket with EMSS