Invoice Details/Charges Are Not Correct

Customers querying an invoice

If you want to make a complaint about the charges on your invoice, please use the contact details located at the top right-hand corner of your invoice to contact the department that raised your invoice directly.

Colleagues placing an invoice in dispute

For colleagues that feel an invoice is incorrect and needs to be disputed, please use our contact form to notify us of the reason for dispute.

 Please also include:

• Customer Name
• Invoice Number
  
  

Once the dispute is logged, the relevant department will be sent a notification to investigate and resolve the dispute. You will receive an automated response from us confirming your unique reference number.