If you are unable to make full payment of the invoice by the due date, please use our contact form to advise us, including:

  • the payment amounts you are able to make
  • the frequency of those payment (e.g. weekly or monthly)
  • Customer name
  • Customer number

You will receive an automated response confirming your query's reference number and we will provide an Income and Expenditure form to help us assess your ability to pay.  You can expect to receive this form within 3 working days.