It's easier than ever to request a callback from East Midlands Shared Services. You can visit our tailored form which will direct your callback request immediately to our service desk colleagues. Before you request a callback, here's a few things to note:


  • This form should only be used for applicants making queries or requests related to job applications and recruitment. Have another query for the Employee Service Centre? No problem. Click here to access our standard callback request form.
  • Callbacks are only required for our Employee Service Centre for HR and Payroll queries. For issues around supplier payments, invoicing and customer debt, please contact the Finance Service Centre by logging a ticket here or by calling 03003030222
  • On occasion, it may be necessary for our agents to respond to your request by email to provide guidance and/or request additional information, we will keep you in the loop on the progress of your request.


Good to go? Click the following to log a callback: