Support Portal Guidance
Please note that access to the support portal is currently only available to Council colleagues and is available using single sign-on as per the below instr...
Tue, 6 Jul, 2021 at 10:10 AM
Viewing Your Tickets Colleagues can now check the latest updates of any tickets sent through to EMSS after signing in to Freshdesk (click here to access g...
Fri, 30 Jul, 2021 at 1:51 PM
Click into New Support Ticket Complete all mandatory fields: Requester will auto-populate if you are signed-in to the support portal Servic...
Mon, 7 Feb, 2022 at 5:49 PM