It’s important to note that the invoice will not be paid until the hold is resolved.
Adding or Removing a Hold to an Invoice
To place a hold on a processed invoice then please contact our service desk on 0300 30 30 222 or submit a request via our contact form. You will need to provide the dispute reason (i.e. awaiting credit note, pricing incorrect etc.). Once resolved please contact us again to advise us to remove the hold. Please note that we cannot stop notifications for invoices on hold, please do not reassign these to the FSC, the notifications will remain with you until the query is resolved.
Invoice Holds Print
Modified on: Mon, 15 Aug, 2022 at 9:30 AM
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