If you have made changes to your supplier details, please inform us to ensure the account details we hold for you are accurate to prevent any errors.
Please contact us via our contact form and attach a letterheaded document detailing the change, with the exception of changes to supplier names which should follow the steps indicated below.
The table below details the information that we ask you to provide when contacting us to ensure we can promptly make the necessary changes. The supporting letterheaded document is required as a protective measure against fraudulent change requests.
Changes to Bank Details
Changes to Address
Changes to Supplier Name
Changes to Remittance or Contact Email Address
For changes to a supplier name, we ask suppliers to complete the supplier registration form, including:
Please request a link to the form from your Council contact.
Please note that for data protection purposes, we may conduct further checks to ensure the validity of any changes requested to supplier details.
Classifying Your Request
When completing our contact form, we ask you to choose the options that best fit your request. For supplier amendments, please use 'Finance Services' as the Service and 'Supplier Query or Update' as the Query Category.